SHIPPING POLICY

Carriers

Every Little Reason ships worldwide with FedEx, SF Express, DHL, UPS, and EMS. Local couriers may handle final delivery.

Order Processing

Orders take 2-5 business days to process before shipping. During peak seasons or holidays, processing may take up to 10 days. Once an order has entered the shipping process, we cannot change or cancel it. Orders ship on business days only (Monday to Friday).

Tracking

All orders include tracking. You will receive a tracking number by email once your order is dispatched. Some carriers may take several days to update tracking information. If no updates appear within 5 business days of your shipping confirmation, contact us at support@everylittlereason.com.

Estimated Delivery Times

Processing time is not included in the figures below.

• United States — 7-14 business days
• Canada and Europe — 10-14 business days
• Australia and New Zealand — 10-21 business days
• Mexico, Central and South America — 15-30 business days

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Ordering for a Specific Date

Our books are fill-in-the-blank keepsakes. They ship blank, and you write the answers in yourself before giving the book. This means you need the book in your hands with time to spare, not just before the occasion.

If you are ordering for an anniversary, birthday, Valentine's Day, or any other date, please add processing time and delivery time together and then allow extra room on top. For US orders we recommend ordering at least four weeks ahead. We cannot guarantee arrival by any particular date.

Gift Orders

Because the book arrives blank, we recommend shipping to yourself rather than directly to the recipient. If you do choose to ship directly to them, they will receive an unfilled book.

Duties and Taxes

Import duties, taxes, and customs fees may apply depending on your country's laws. These are the responsibility of the recipient. If a shipment is refused and returned, you are responsible for any return and import costs.

Lost, Damaged, or Stolen Packages

Every Little Reason is not responsible for lost, stolen, or damaged shipments after the carrier marks them as delivered. If this happens, please file a claim directly with the carrier and contact us at support@everylittlereason.com so we can assist where possible.

Wrong Address

Buyers are responsible for entering the correct shipping address. Orders cannot be edited once processing has begun.

Questions

Any question about shipping or a specific order can go to support@everylittlereason.com